Thank you for visiting the BBQ Creations website. If you have any questions or queries please do not hesitate to contact us on 0401 738 168. Please also check our FAQ's below to see if we have already answered your question.
If you have an enquiry about an online order please be sure to include your order number in your message.
If you are interested in stocking our products please contact us at firstname.lastname@example.org / PO Box 1145, Windsor VIC 3181
If you purchased a pre-order product, you will be only notified if there are any delays via email. If you have not heard from us then the items are expected to arrive at the time advised when you purchased. Once the stock arrives at our warehouse you will receive your tracking number and your item will be sent via the shipping method you selected at checkout.
We are an ecommerce store and therefore do not have a staffed warehouse to facilitate local pickups.
Please see the Australia Post Christmas delivery cut off dates here. These cut off dates apply to both in-stock and pre-order products.
Our sausage and kebab cooker is not suitable for all Weber BBQs - You will need to measure your grill plate cooking area for compatibility. The unit requires a minimum 445mm x 295mm cooking area.
If you have not received your order please check the Australia Post tracking number you received when your item was sent. Your item may be awaiting pickup from your local post office. If this is not the case, please reach out to us at email@example.com